The 988 National Suicide Prevention Lifeline is the nationwide 3-digit dialing code for Americans in crisis to connect with mental health crisis counselors. This dialing code is available to everyone across the United States as of July 2022. The lifeline accepts calls (in English and Spanish) and texts (in English only) from anyone who needs support for mental health, substance use, and suicidal crises. The lifeline is open 24 hours a day and 7 days a week.

How was the 988 number for the National Suicide Prevention Lifeline be implemented?

In September 2021, The National Suicide Hotline Designation Act was passed by Congress, establishing a new three-digit dialing code (9-8-8) for the National Suicide Prevention Lifeline, the nation’s main point of contact for suicide prevention and mental health crisis response services.

This legislation shifted the paradigm on how our community responds to those experiencing a mental health crisis, including limiting the involvement of law enforcement, providing solutions for de-escalating mental health crises, and connecting individuals to appropriate support.

Below is a list of additional resources to explore for support:

• Community Connections: Mental Health & Implementing the 988 Number
• 988 Lifeline, What-To-Expect Checklist (Before, During and After)
• Advocates call for more autism training for crisis hotlines ahead of 988 launch
• 988 Answers to Frequently Asked Questions
• 988 National Suicide Prevention Landline Fact Sheet in both English and Spanish
• FAQ for Understanding 988 and How It Can Help with Behavioral Health Crises

For additional information, resources, and support, please contact our HelpLine at 330.940.1441 ext 1 to speak to a Support Specialist or email us HERE. Please note the ASGA Helpline is not a crisis line.